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George Mason University
Job Opportunity

Entry Level Account Manager-Maryland at Genesis Global Group

Full Job Details

Employer: Genesis Global Group

Expires: 06/11/2026

Job Summary: Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses. MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease. Our main theme of research is in the field of Gynecology, Infectious Diseases, Infectious Arthritis, Tick-borne Diseases, Mycology, and Chronic Fatigue Syndrome (CFS). MDL is looking to expand its sales force throughout the U.S. We are seeking a high-energy, self-motivated individual to join our sales team. As an Entry Level Account Manager, you will be responsible for maintaining a large client base of existing customers for MDL and serve as a liaison between management and customers to resolve any customer issues.   Essential Functions: Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clientsEstablish positive long-term client relationsEducate and train clients, research problems and coordinate solutions between the laboratory and clientWork closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategiesMonitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as requiredMaintain knowledge of competitors and their presence in assigned territory Job Qualifications:  General Knowledge, Skills, and Abilities (KSA’s) required 1-3 years of successful customer service experience.Well-developed multi-tasking, organizational skills, and detail orientation are key to success Energy, motivation, enthusiasm, and integrityExcellent written and verbal communication skillsMust demonstrate sound judgment and decision-making abilityComputer proficiency in MS Office, Excel, e-mail and internet functionsKnowledge of laboratory testing and competing products. Must be able to travel within the coverage area and occasionally nationwide Physical Demands: Physical, Mental and Workplace Environment ConditionsUse hands to handle, control, or feel objects, tools, or controlsAbility to sit, stand and walkAbility to drive motor vehicle Workplace Conditions: Workplace Environment ConditionsRequires frequent traveling by motor vehicle May be exposed to various workplace environments when meeting with customers Education and Certifications: Medical Assistant certification or Associate Degree, BA/BS preferred.   Visit us at https://www.mdlab.com/ Medical Diagnostic Laboratories is a member of Genesis Global Group, an equal opportunity employer.

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