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Mason Alert:

On Tuesday, January 27, administrative offices are closed, and in-person classes and events will not meet on campus across all campuses of George Mason University due to inclement weather. For more information about campus operations go here: https://www.gmu.edu/campus-status.

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George Mason University
Job Opportunity

2026 Novartis NPS Enterprise Platform Internship Program (AI Automation Intern – Graduate Student) at Novartis

Full Job Details

Employer: Novartis

Expires: 02/05/2026

Since 2021, the NPS Enterprise Platform group has been transforming the patient experience by removing friction and building solutions that improve access to treatment. With more than 30 brands and indications live on our Enterprise Platform and delivering transformational outcomes, we are reimagining how the industry supports patients across their treatment journey. If you want to be part of a team that puts patients first and relentlessly focuses on patient-centric innovation, we would love to hear from you.As an AI Automation Intern, you will help design and prototype an AI-powered copilot for patient support specialists. This tool will streamline key tasks by using LLMs, retrieval, and rules-based logic, always keeping human agents in the loop and operating within strict safety, compliance, and non-promotional boundaries.This role is ideal for a Master’s student in computer science, data science, or AI/ML who is comfortable building end-to-end prototypes and excited about bringing modern AI techniques into high-impact, real-world patient support workflows. This opportunity is located at the NovartisEast Hanover site andwill not have the abilityto be located remotely. Key Responsibilities:Workflow discovery & requirements gatheringBuild research/prototype AI copilot with specified goalsLeverage LLMs/Generative AI for performanceBuild Guardrails, safety, and evaluationDocumentation & handoverWhat you’ll bring to the role:Minimum requirements:Currently enrolled in an accredited degree-granting college or university pursuing a Master’s degree.Must be a graduate sophomore or junior (expected to graduate by 2028). Eligibility criteria include students with authorization to work in the U.S. without requirement for employer sponsorship / visa / OPT Preferred Competencies/Experiences:Strong proficiency in programming languages such as Python, Java, common data/ML librariesHands-on experience with LLMs/Generative AI, Prompt engineering, relatedExperience in RAG/vector databases, LLM orchestration frameworks, agentic workflowsHighly motivated, Leadership abilityInterest in healthcare, pharma, or digital patient servicesExcellent communication/coordination/interpersonal skills. Strong Power Point Skills. Strong analytical and influence skills Mindset focused on reliability, safety, privacy, and compliancePlease note that this internship is a fixed-term engagement and does not constitute an offer of employment from Novartis.  Magnit, an external Managed Service Provider, will facilitate the hiring and management for this role. 

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