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Mason Alert:

George Mason University in-person classes are cancelled and administrative offices are closed Monday Jan 26, due to inclement weather. For more information about campus operations go here: https://www.gmu.edu/campus-status.

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George Mason University
Job Opportunity

2026 Novartis Summer Internship - NPS Workforce Strategy & Planning Intern at Novartis

Full Job Details

Employer: Novartis

Expires: 03/01/2026

In Workforce Strategy & Planning, our mission is to ensure that we have the right workforce in the right roles at the right time to enable our broader PSC mission. Patients are our purpose! In Workforce Strategy & Planning, we are responsible for: Developing and driving the workforce strategy for our Patient Support Center (PSC)Developing, maintaining, and enhancing PSC resource capacity models across programsProviding workforce-related advisory support and staffing recommendations in support of ongoing operations, new program launches, and special projectsDeveloping and managing PSC financial budget based on program Collaborating closely with PSC and cross-functional Novartis teams to identify relevant business inputs and define the right technical assumptions for workforce modeling and planning Developing workforce-related insights and reporting for PSC Leadership Team to enable data-driven operating decisions, collaborating closely with PSC Analytics TeamAs an intern, you will: Learn about the roles, responsibilities, processes, and workload of pharmaceutical patient support centersLearn about the critical role that data plays in achieving our PSC business goals, making operational decisions, and driving PSC strategySupport the development and maintenance of our workforce capacity models by reviewing assumptions, calculations, and results for accuracy and consistencyAnalyze historical operating and case management data to identify trends and insights that can inform and improve our workforce planning and forecasting effortsAnalyze financial and headcount data to identify variances and opportunities to improve efficiency and reduce operating costs Support special projects across the PSC, providing valuable project management, analytical, and documentation support for WS&P participation in these effortsMinimum Requirements & Preferred CompetenciesIdeally suited for Undergraduate Seniors, Master’s, or MBA students who are pursuing curricula in Business Administration, Management, Operations, Statistics, Mathematics, or Data AnalyticsSuccessful candidates will have the following competencies:  Strong analytical skillsStrong aptitude in mathematics & statisticsAttention to detail and a commitment to delivering high-quality work productsCuriosity & creativity in connecting dots across information sources and data pointsAbility to communicate professionally, with appropriate attention to grammar, tone, and polishProficiency with Microsoft Office products, especially Excel, Word, & PowerPoint Please note that this internship is a fixed-term engagement and does not constitute an offer of employment from Novartis.  Magnit, an external Managed Service Provider, will facilitate the hiring and management for this role.

* The programs and services offered by George Mason University are open to all who seek them. George Mason does not discriminate on the basis of race, color, religion, ethnic national origin (including shared ancestry and/or ethnic characteristics), sex, disability, military status (including veteran status), sexual orientation, gender identity, gender expression, age, marital status, pregnancy status, genetic information, or any other characteristic protected by law. After an initial review of its policies and practices, the university affirms its commitment to meet all federal mandates as articulated in federal law, as well as recent executive orders and federal agency directives.