Information Technology
Be aware the new Apple M1 Processor is NOT compatible with all software. Check your software at "Is Apple silicon ready?"
New Faculty/Staff and OBS Computer Replacement Program Request - For Faculty and Staff supporting instruction and learning only
Information Technology Support Team
- Director of Information Technology and CyberSecurity - Ahmad Taheri
- Sr. Network Engineer - Duane King - maintains college servers, network configuration, and classroom technology, onsite support for SciTech Campus
- Lab Manager - Na Liu - supports GGS Labs
- System Administrator for Fairfax/SciTech Campus - Kamica Wilson
- Drupal Web Developer - Wrenn Haislip
- WordPress Site Developer - Katelin Snyder
- IT Specialist - Nicholas Cahill
Getting Help
- Consult the Information Technology Services (ITS) Knowledge Base
- Submit a help ticket or chat with ITS
- Call ITS at (703) 993-8870
- Email ITS for Support
College Technical Support Contact Information
Additional Information
Approved Data Storage and Sharing Options
- OneDrive - 1 TB of personal space that can be shared
- Personal Mesa Shares - 10 GB of personal secure network storage space, backed up
- Departmental Mesa Shares - shared secure network storage, should be used for most departmental data
- Memori - Managed data on-premise cloud storage for large data
- Globus - Secure Data Transfer Tool
College Supported Facilities
The college IT Team supports the audiovisual equipment, podium and lab computers in the following classrooms/labs:
- David King Hall, 3rd Floor - 3021, 3031, 3044
- Exploratory Hall, Lower Level - L502, L503, L504, L506, and L509
- Exploratory Hall, First Floor - 1004 (AV Only), 1005, 1309, 1503, 1504, 1506, 1512, 1603
- Exploratory Hall, Second Floor - 2102, 2103, 2310, 2312,2503, 2504, 2506, 2512, 2606
- Exploratory Hall, Third Floor - 3505, 3507, 3513, 3602
- Exploratory Hall, Fourth Floor - 4106, 4107
- Potomac Science Center - Discovery Lab
Other computer labs are managed by individual departments or CALT. See posted information in rooms.
The Dean's Office Video Conference Rooms:
- Exploratory Hall 3201, 3301, 3302
- Research Hall 1 (Showcase)
College Data Center
- Planetary 106
Departmental and Center Information Technology Support
Hardware Purchases
University Approved Hardware Standards - Please review before purchasing faculty general use computers.
Computer Purchasing Guidelines - This guide applies to the procurement of laptop and desktop endpoint devices,
For new faculty and staff computer and other requests or quotes contact the Director of Information Technology and Security
For server or cluster purchases:
- Review the college's server policy
- Talk to Office of Research Computing - Email Jayshree Sarma
- If ORC HPC doesn't meet your needs, get a quote for a system (do not purchase)
- Submit a co-location request for Aquia if required. Please review before system purchase.
- Comply with all policies and best practices for securing your specific type of system
- Make sure system administrators (even graduate students) are members of SALT and attend training and meetings.
Information Technology Policies
- Server Policy for COS
- Policy should be reviewed before server purchase
- University Computing Policies
Services Provided
- New employee setup
- Software and hardware installation and troubleshooting
- Upgrades and reformats of computers
- All computers should be wiped and reformatted before reuse
- Technology purchasing advice and quotes including for classrooms and labs
- Software and licensing issues
- Lab support and imaging
- Securely wiping hard drives
- Must be done between users and before surplus